Top Features of Hosted Phone Systems

As business operations and communications become increasingly digitized, hosted phone systems are fast becoming the best choice for companies of all sizes. Small businesses to multinational corporations offer various aspects that make them an invaluable asset to any organization.

But with so many features to choose from, what are the top features, and how can businesses make the most of them? Here’s a closer look at the top traits of hosted phone systems.

Unified Messaging Platform

One of the ultimate characteristics of hosted phone systems is unified messaging. This feature allows firms to access communications from any device, including smartphones, tablets, and computers. With unified messaging, enterprises can check their emails, voicemails, and texts in one place, making it easy to stay connected and up to date with all their interaction needs.

Automated Call Routing

Another great feature of this is automated call routing. This element allows companies to route incoming calls to specific departments or employees based on their preferences. It can save businesses time by ensuring that calls are routed to the right person as speedy as possible.

Video Conferencing

Finally, hosted phone systems let enterprises interact with customers, clients, and employees in real time, making it more manageable to collaborate and work on projects. What’s more, consumers can utilize video conferencing to conduct virtual team meetings, allowing businesses to stay connected no matter where they are.

Not only do these systems provide top features, but they can also make even the most mundane conversations feel light and entertaining. Just try it out now!